Privacy Policy

Effective Date: 12th September 2023

Introduction

At Ava Easy Fly (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.avaeasyfly.com or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

If you have any questions or concerns, feel free to contact us at:

  • Address: 2049 Coit Rd #300, Plano, TX 75075
  • Phone: +1 (972) 758-9588
  • Email: [email protected]

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Book a Ride: Name, email address, phone number, billing information, and any special requests or preferences.
  • Create an Account: Username, password, and contact details.
  • Subscribe to Our Newsletter: Email address.
  • Contact Us: Name, email, phone number, and the content of your message.

Automatically Collected Information

When you visit our website, we may collect certain information automatically, such as:

  • Usage Data: Your IP address, browser type, operating system, access times, and pages viewed.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities.

Third-Party Information

We may receive information about you from third parties, such as:

  • Payment Processors: Transaction details but not your full payment card information.
  • Social Media Platforms: If you interact with us through social media, we may receive information based on your privacy settings on those platforms.

How We Use Your Information

We use your information for various purposes, including but not limited to:

  • Provide Services: To process bookings, manage accounts, and deliver the services you have requested.
  • Communication: To send confirmations, updates, security alerts, and administrative messages.
  • Marketing: To send promotional materials and newsletters, with your consent.
  • Improve Our Services: To analyze usage and enhance our website and services.
  • Legal Compliance: To comply with legal obligations and protect our rights.

Disclosure of Your Information

We may share your information in the following circumstances:

With Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

  • Payment Processors
  • Email Marketing Platforms
  • Customer Support Services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

For Legal Reasons

We may disclose your information:

  • To Comply with Laws: If required by law, regulation, or legal process.
  • To Protect Rights: To protect the rights, property, or safety of Ava Easy Fly, our customers, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance User Experience: Remember your preferences and settings.
  • Analytics: Understand how you use our website to improve functionality.
  • Marketing: Deliver personalized advertisements.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.


Security of Your Information

We implement reasonable security measures to protect your information, including:

  • Encryption: Secure Socket Layer (SSL) technology to encrypt data during transmission.
  • Access Controls: Restricted access to personal information to authorized personnel only.
  • Regular Audits: Periodic security assessments to identify and mitigate risks.

Despite these measures, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security.


Your Choices and Rights

Access and Correction

You may access, correct, or update your personal information by logging into your account or contacting us directly.

Opt-Out of Marketing Communications

You can unsubscribe from promotional emails by following the instructions in those emails or contacting us at [email protected].

Do Not Track Signals

Our website does not respond to Do Not Track signals at this time.


Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected such information, please contact us to have it removed.


International Data Transfers

Our servers are located in the United States, and we primarily serve U.S. customers. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those of your country.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.


Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, we’d love to hear from you:

  • Mail: Sunshine Travel LLC, 2049 Coit Rd #300, Plano, TX 75075
  • Phone: +1 (972) 758-9588
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